FAQ
Everything you wanted to know
Still have questions? Book a demo and we'll walk you through it.
FAQ
Common questions
Everything you need to know before getting started.
It builds an evidence-backed, branded, editable report draft from the job record: inspection documentation, laboratory results, environmental readings, and the photos you select. The AI assists; a restoration professional reviews, edits, and approves the report before it goes to the customer. Original laboratory documentation stays with the report workflow, and revisions are tracked in report history.
Yes. The job pipeline shows amounts owed and paid, so you can see where money is sitting across open jobs. Automated payment reminder sequences are on the roadmap, not live today.
Mold is where Restoration Workflow goes deepest today, with inspections, samples, laboratory results, photos, and customer-ready reports. The operational layer — customer and job records, pipeline, scheduling, proposals and e-signatures, field documentation, and calculators — supports water and fire restoration work as well. Deeper water drying documentation and fire contents workflows are planned.
No installation is required to use Restoration Workflow in a browser. An optional native iPhone app is also available for authorized users of onboarded companies.
Yes. The Restoration Workflow iPhone app is available in the United States App Store. The app is intended for employees and authorized users of companies that have completed Restoration Workflow onboarding.
Yes. Inspection documentation, photos organized by floor, room, and category, proposals and secure signing, and tap-to-call, text, or map a customer are all available on the iPhone app. If you can text a customer, you can run Restoration Workflow.
Restoration Workflow is sold directly to restoration businesses and other organizations. A business contacts us, completes company onboarding, and we provision its organization workspace. An authorized administrator then invites employees. A one-month business pilot is available after company onboarding, and after that it's $69/month flat for the organization. No contracts, cancel any time.
No. Restoration Workflow is not offered as a consumer, family, or personal subscription. Individual employees do not purchase access; their organization provides it.
Yes. Book a demo and we'll walk you through full setup and answer any questions.
All data is encrypted and stored securely. Photos, lab PDFs, and signed documents are stored in the cloud with secure access controls.
Contact us and we'll help you migrate your existing data.
Stop running jobs on spreadsheets.
A one-month business pilot is available after company onboarding.