For fire & smoke restoration companies
Fire & Smoke Restoration Software for Long-Running Jobs
A fire job can run for months. Keep the customer record, field photos, job history, files and proposals together on one record instead of scattered across folders.
Job records, field documentation and reporting for long-running fire restoration jobs.
Why generic CRMs break
What fire & smoke damage crews actually deal with
Three problems we hear in every conversation with a restoration owner — and what fixing them looks like.
Fire jobs run long and fall out of view
A fire job spans weeks of coordination between mitigation, cleaning and rebuild. If the job record disappears into 'In Progress' for months, nobody notices when it stalls.
Photos and files scatter across the job
Pack-out photos, cleaning notes and rebuild updates end up in different apps and text threads instead of one place a customer or adjuster can be pointed to.
Proposals get rewritten by hand each time
Initial scope, then a supplemental after hidden damage turns up. A flexible proposal builder with reorderable, editable line items keeps every version on the job instead of a fresh document each time.
Built for the work
Features that matter for fire & smoke damage
The capabilities most restoration owners ask about first.
Long-running job and customer records
A fire job and its customer and property stay linked for the life of the job, however many months it runs.
Field photo documentation
Photos organized by room and category document the damage and the work as the job progresses.
Flexible proposal builder
Add, duplicate, reorder or remove line items to build and revise a scope as the job changes, with signed versions locked and new versions tracked.
Team coordination and scheduling
Assignments, stage changes and appointments handed off to Google Calendar keep a multi-week job visible to the whole team.
The workflow
A typical fire & smoke damage job, end to end
Every stage tracked. Every document linked. Nothing falls through.
- 1
Loss intake
Fire loss logged with cause, structure type and contact information.
- 2
Initial documentation
Room-by-room photos and notes captured on a phone during the first visit.
- 3
Job files
Photos, documents and notes attached to the job so anyone on the team can see the full history.
- 4
Scheduling
Follow-up visits scheduled and handed off to Google Calendar as the job moves through phases.
- 5
Proposals
Scope built with a flexible proposal builder — line items added, duplicated, reordered or removed as the job scope changes.
- 6
Customer communication
Updates and documents tracked on the job record instead of a text thread.
- 7
Reporting
Editable, branded reports assembled from the photos and documentation already on the job.
- 8
Closeout
Final documentation, signed proposal and job history retained on the record.
In practice
Running fire & smoke damage work day to day
What's live for fire jobs today
Restoration Workflow's CRM, field documentation, proposals and reporting are built to support restoration work across loss types, including fire. A fire job gets a long-running customer and property record, field photo documentation, scheduling, a flexible proposal builder, and editable customer-facing reports.
What's not fire-specific yet
Contents inventory, soot mapping and phase-based reconstruction workflows built specifically for fire jobs are not live today. Until they ship, a fire company runs the same customer records, documentation, proposal and reporting tools used across the platform.
Coming soon
Fire Restoration Roadmap
- Contents inventory tracking
- Room-by-room soot mapping
- Phase-based reconstruction workflow
- Deeper fire-specific estimating tools
- Carrier-oriented contents documentation
Not available yet — planned for a future release.
Common questions
Fire FAQ
Does it track contents inventory?
Not yet. Contents inventory tracking is on the roadmap. Today you can document a fire job with photos, files, proposals and reports on one job record.
Can I run a job that spans several months?
Yes. The job, customer and property record stay linked for the life of the job, with photos, files, proposals and communication history attached throughout.
Does it integrate with Xactimate?
No. Xactimate and carrier-oriented estimating workflows are not live today. You can build a priced proposal from your own templates and generate editable, branded customer-facing reports.
Built for fire & smoke damage. Priced for one truck or twenty.
$69/month organization plan. A one-month business pilot is available after company onboarding.
Also built for