For water damage restoration companies

Water Damage Restoration Software for Mitigation Contractors

Emergency intake, moisture documentation, photos and daily drying logs on one job record, from the 2 a.m. call through the final reading.

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Cat 1/2/3 jobs, daily drying logs and job documentation that doesn't fall apart on day 3.

Why generic CRMs break

What water damage restoration crews actually deal with

Three problems we hear in every conversation with a restoration owner — and what fixing them looks like.

Drying logs live on clipboards

Day 1 readings in a binder. Day 3 readings on a different binder. By day 5 the binder's wet. Daily logs need to live in one place per job, tagged to equipment and rooms.

Readings get written down twice

A tech scribbles readings on site, then retypes them into a report at the shop. Half the time the second version is the only one anybody can find.

Adjusters want documentation, fast

Photos, psychrometric readings, equipment count, and S500 category notes — all in one report, on demand. Not stitched together from text threads.

Built for the work

Features that matter for water damage restoration

The capabilities most restoration owners ask about first.

Drying / remediation calculators

Compute required air movers, dehu capacity, and GPP targets from room dimensions and class. Built right into the inspection.

Daily moisture logs

Per-room, per-day readings logged on the phone. The trend chart goes straight into the job and into the report.

Moisture mapping on the floor plan

Pin readings to rooms and materials on the floor plan so the moisture map builds itself as the tech works.

AI report generation

Generate an S500-aligned scope-of-work and progress reports from the inspection and daily logs.

The workflow

A typical water damage restoration job, end to end

Every stage tracked. Every document linked. Nothing falls through.

1
New lead and intake
Call, referral or web form captured with loss type, water source, property details and carrier, so nothing is re-asked on arrival.
2
Emergency response scheduling
Assign the on-call tech and confirm the ETA by text while you are still on the phone with the homeowner.
3
Job setup
Job type set to water mitigation, which loads the S500-aligned checklist, PPE requirements and report sections for the category.
4
Initial documentation
Category and class recorded, affected rooms listed, source of loss and pre-existing damage noted before anything is moved.
5
Photos
Room-by-room photos attached to the job and the affected areas, not a folder on someone's phone.
6
Moisture readings
Meter readings by room and material, pinned on the floor plan so the moisture map builds itself as the tech works.
7
Equipment plan
Air mover and dehumidifier counts sized from the room dimensions and class, recorded on the job with the rest of the drying plan.
8
Drying documentation
Daily RH, temperature, GPP and material readings per room, with a drying trend that shows whether the plan is working.
9
Daily job progress
Each visit logged against the job so a five-day mitigation reads as a continuous record rather than five disconnected notes.
10
Team coordination
Assignments and stage changes visible to the whole crew, with customer communication tracked on the job record.
11
Customer documents
Work authorization, scope and progress documents sent and stored on the job instead of a text thread.
12
Proposals
Priced scope built from the inspection and drying plan using your own templates, attached to the job so the approved scope and the work performed stay together.
13
Reporting
S500-aligned scope of work and drying summary drafted from the readings and photos already captured.
14
Job closeout
Final readings recorded and the full documentation package kept on the job record.

In practice

Running water damage restoration work day to day

What a water mitigation job actually demands

A water loss is not one visit. It is an emergency response, an initial assessment that sets category and class, an equipment plan, then three to seven days of return visits where somebody has to record readings that prove the structure is drying. Most software either handles the first hour well or the paperwork well. The job needs both on the same record, because the readings only mean something next to the photos, the category call and the equipment that was running.

Drying documentation that holds up later

The reason drying documentation matters is not compliance for its own sake. It is the conversation nine months later when a carrier questions why the dry-out ran six days. Timestamped daily readings per room, the drying plan recorded on the job, and photos tied to the same record answer that in about a minute. A binder that got wet on day four does not.

The drying plan and the readings belong together

A plan sized on day one only means something next to the readings that show whether it worked. Keeping the calculator output, the daily per-room readings and the photos on one job record is what turns a week of visits into a defensible record rather than a stack of notes.

Where mitigation crosses into mold

Plenty of Cat 2 and Cat 3 losses turn into a mold conversation once things open up. When that happens the job does not need to move to a different system: testing, cassette tracking and clearance are already there, so the water record and the mold record stay on the same property and the same customer.

Visibility across every active dry-out

Running six mitigation jobs at once means six drying plans on different days. One view of which jobs have readings logged today, which are stalled and which are ready for closeout is what keeps a crew from discovering on Friday that a job stopped getting documented on Tuesday.

More on this workflow

Common questions

Water FAQ

What is water damage restoration software?

It is one system that runs a water loss from the emergency call through closeout: intake, scheduling, the initial inspection with category and class, photos, moisture readings, equipment assignment, daily drying logs, reports and job documentation. It differs from general field-service software because the workflow expects multi-day return visits and per-room readings rather than a single service call.

Does it handle Cat 1, 2, and 3 jobs differently?

Yes. Job type sets the inspection checklist, PPE requirements and report sections automatically.

How does drying documentation work day to day?

The tech opens the job on a phone at the property and logs RH, temperature and material moisture per room. The drying trend updates on the job record and feeds the progress report, so nobody rebuilds a log at the end of the week.

Can I size and record the equipment plan?

Yes. The drying calculators size air mover and dehumidifier counts from room dimensions and class, and the resulting plan is recorded on the job alongside the daily readings.

Does it produce documentation for the carrier?

You can generate S500-aligned scope-of-work and drying summary documents from the readings and photos already on the job. It is not an Xactimate replacement.

What about emergency dispatch?

Mobile-first intake means your on-call tech can log a job from the truck on the way to the loss.

What if a water job turns into mold remediation?

Testing, cassette tracking and clearance reporting are part of the same system, so the job continues on the same customer and property record instead of starting over somewhere else.

Built for water damage restoration. Priced for one truck or twenty.

$69/month. One free month. No credit card required.

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Also built for

Mold Remediation →Fire & Smoke Damage →