Restoration job management software

Restoration Job Management Software Built for Restoration Contractors

One cloud-based system that carries a job from the first phone call through inspection, documentation, lab results or drying logs, proposal, reporting and closeout. Built for mold, water and fire contractors, priced at $69 a month flat.

The whole job in one place, not five tools and a spreadsheet

Most restoration companies run documentation in one app, estimates in another, follow-up in a CRM, and the parts nothing else covers in a spreadsheet. Jobs do not get lost inside any one of those tools. They get lost in the gaps between them: the cassette nobody followed up on, the proposal that went out four days late, the drying log that stopped on day three. RestorationWorkflow keeps the lead, the inspection, the photos, the readings, the samples, the proposal and the report on one job record so there are no gaps to fall into.

Restoration management software, restoration project management software and restoration CRM software usually describe three products. Here they are three views of one job record: the customer and referral history, the stages a job moves through, and the documentation the job produces. It was built by people who ran a mold testing and remediation company, which is why the pipeline has an awaiting lab stage and the water workflow expects daily readings. For the sales-side view of the same product, see the restoration CRM page; for the trade-specific versions, see water damage restoration software and mold remediation software.

What the software covers

Twelve pieces of the job, handled in one system.

Leads and CRM

Every call, referral and web form lands as a lead with the property address, loss type, carrier and referral source attached. Customers and properties keep their full job history, so a repeat call from a property manager opens with everything you did last time instead of a blank page.

Customer and property records

Scheduling

Schedule the inspection while you are still on the phone with the homeowner, and assign the tech so the details are on the job record before anyone leaves. Emergency water calls can be logged from the truck on the way to the loss.

Job pipeline and stages

Inspections

Structured mobile inspections that change with the job type: S520 mold with sample locations and containment notes, S500 water with category, class and psychrometric readings, fire with room-by-room soot and contents triage. Required fields mean nothing is missing when the tech gets back to the shop.

Field inspections

Photos and documentation

Photos attach to the job, the room and the specific finding, not a folder named after the street. Pin findings on the floor plan and the annotated plan flows into the report automatically.

Photos and floor plans

Mold testing and lab workflows

Log every cassette at sample time with a serial ID, sample type and room. Chain of custody and turnaround are tracked against the job, and lab PDFs from Priority Lab, Hayes Microbial and EMSL are parsed so spore counts land on the right sample without retyping.

Lab result tracking

Water mitigation and drying

Psychrometric and drying calculators size the equipment plan from room dimensions and class. Daily per-room readings are logged on the phone and the drying trend goes straight into the progress report.

Drying and remediation calculators

Documents and reports

Inspection reports, scope of work and post-remediation clearance documents are drafted from the readings, photos and lab data already on the job. You edit and send the same day instead of rebuilding a Word template on a Sunday.

AI-assisted reports

Proposals and scopes

Build a priced scope from your own templates, including sample-count pricing for testing work, and send it while the job is still warm. The proposal stays attached to the job so the approved scope and the work actually performed never drift apart.

Field inspections that feed the scope

Restoration CRM and repeat business

Property managers, plumbers and insurance contacts are the repeat revenue in this trade. Customer records keep every job, property and referral source together so you can see who actually sends you work instead of guessing.

Customer and revenue view

Team coordination

Assignments, stage changes and job notes are visible to everyone instead of buried in a group text. Customer communication is tracked against the job, so anyone can see what the homeowner has already been told.

SMS and email automation

Mobile field use

Phone-first by design. A tech standing in a crawlspace can complete an inspection, capture photos, log readings and record samples without typing paragraphs or waiting on a laptop.

Intake from the field

Management visibility

One dashboard showing what is in the pipeline, what has stalled, what is awaiting lab, and revenue per customer. Stalled jobs surface on their own rather than being discovered a week late.

Owner dashboard

Run one of your real jobs through it

Twenty minutes on a call with a real job, not a slide deck. First month free, no credit card.

Restoration job management software FAQ

What is restoration job management software?

It is a single system that runs a restoration job from the first call through closeout: lead capture, scheduling, field inspection, photo and moisture documentation, lab or drying records, proposals and reporting. It differs from general field-service software because the workflow is built around IICRC-aligned restoration work rather than short service visits.

Is RestorationWorkflow cloud-based?

Yes. It runs in the browser and on phones with no install or server. Techs use it in the field and the office sees the same job record instantly.

How is this different from restoration project management software or a restoration CRM?

It is the same record viewed from different ends of the job. The CRM side holds leads, customers, properties and referral sources; the project side holds stages, inspections, documentation and reports. Running them as two products is how the approved scope and the work performed end up disagreeing.

Does it include estimating?

It includes template-driven proposals priced from the inspection using your own line items. It is not an Xactimate replacement.

Does it work for mold, water and fire jobs in the same account?

Yes. Job type drives the inspection checklist, the pipeline stages and the report sections, so a testing job, a mitigation job and a fire job each behave correctly.

How much does it cost?

$69 per month flat for the company, with the first month free and no credit card required to start. There are no per-job fees and the price does not change as you add techs.

How long does setup take?

Most companies are running live jobs the same day. There is no implementation project or onboarding consultant.

Stop running jobs on spreadsheets.

Start your free month today. No credit card required.